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Privacy Statement

As a member of the London and St. Thomas Real Estate Board, I will endeavor to protect all information collected in the process of serving you, my customer and client. I will adhere to and abide by all of the principals and policies set out in the Canadian Real Estate Association Privacy Code. In doing so, I will only collect personal information necessary to effectively market and sell the property of sellers, to locate, assess and qualify properties for buyers, and to otherwise provide professional and competent real estate service to my clients and customers. Personal information is any information about an identifiable individual. This does not include information that is publicly available.

In the process of doing my job, I will collect and use information as supplied by my customer or client to facilitate that real estate transaction. I may also collect information from other sources such as credit bureaus and government agencies as needed. No personal information shall be collected from an individual without first obtaining the written or oral consent of the individual for the collection, use and dissemination of that information. Express consent must and will be obtained, except when implied, where the information is not sensitive and where it can be reasonably assumed that the individual would expect the information to be disclosed in that fashion.

Once information is collected, it will be used and disclosed only for specifically stated purposes when serving the needs and desires of my customer and client. No personal information will be used for a new purpose that extends beyond the original stated purpose, without the express consent of that individual or individuals.

All information that is no longer required for its originally intended purpose, is dated, or is no longer needed for the further benefit of my client, will be destroyed in a competent and secure manner.

I will secure and treat all of your private information collected as if it concerned me personally. I will respect your privacy.

That's my promise.

Graham Gerken


Privacy Code

Principal No.1 - Accountability Members are responsible for the proper management of all personal information under their control, and shall designate one or more persons to be accountable for compliance.

Principal No.2 - Identifying the Purpose of Personal Information Members shall identify the purposes of collecting information before, or at the time the information is collected.

Principal No.3 - Obtaining Consent The knowledge and consent of the consumer are required for the collection, use of, and disclosure of personal information, except where inappropriate.

Principal No.4 - Limiting collection of Personal Information Members shall limit the collection of personal information to that which is necessary for the purpose identified.

Principal No.5 - Limiting Use, Disclosure and Retention of Personal Information Members shall use or disclose personal information only for the reason it was collected, except with the consent of the consumer, or as required by law.

Principal No.6 - Accuracy of Personal Information Members shall keep personal information as accurate, complete, current and relevant as necessary for its identified purpose.

Principal No.7 - Protecting Information Members shall protect personal information with safeguards appropriate to sensitivity of the information.

Principal No.8 - Openness concerning Policies and Practices Members shall make readily available to consumers specific information about their policies and practices relating to the management of personal information.

Principal No.9 - Consumer Access to Personal Information Upon request, members shall inform a consumer of the existence, use and disclosure of his or her personal information and shall give the individual access to that information.

Principal No.10 - Challenging Compliance A consumer shall be able to address a challenge concerning compliance with the above principles to the designated accountable person or persons in the member office.

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